after sales service dissertation



sich die Zeit genommen haben, mir ihre Sichtweisen auf After-Sales-Services detail- liert darzulegen. Die in den Gesprächen gewährten Einblicke in ihre Tätigkeiten und. Entscheidungsprozesse waren für mich eine über dieses Dissertationsprojekt hinausge- hende Bereicherung. Ein besonderer Dank gilt dabei Herrn Dr.
22.10.2012 -
01.02.2012 -
Identifikation von Nutzungstreibern und -barrieren bei Remote-Services im Aftersales-Bereich der Automobilindustrie. Dissertation zur Erlangung des Grades doctor rerum politicarum (Dr. rer. pol.) an der Wirtschafts- und Sozialwissenschaftlichen Fakultät der Technischen Universität Dortmund am Lehrstuhl für Marketing.
23.03.2015 -
22.05.2013 -
Doktorarbeit. Ein Vergleich von Ersatzteilversorgungsstrategien / Logistik, Offshore-Windenergie, After Sales Service, Ersatzteil, Simulation, Betri..
HUT Industrial Management and Work and Organizational Psychology. Report No 21. Espoo 2002. Customer Satisfaction and Loyalty in After Sales Service: Modes of Care in Telecommunications Systems Delivery. Heikki Koskela. Dissertation for the degree of Doctor of Technology to be presented with due permission for.
EFFECT OF AFTER SALE SERVICES ON CUSTOMER SATISFACTION. AND LOYALTY IN AUTOMOTIVE INDUSTRY OF ETHIOPIA. A Thesis Submitted to the School of Graduate Studies of Addis Ababa. University in Partial Fulfillment to the Requirements for the Degree of. Master of Business Administration. By. Kindye
20318. Managing After-Sales Services: Strategies and Interfirm Relationships. A dissertation submitted to. ETH ZURICH for the degree of. Doctor of Sciences presented by. Ruben Jönke. Dipl.-Kfm. techn., Universität Stuttgart. Date of birth 01/07/1981 in Düsseldorf. Citizen of Germany. Accepted on the recommendation of.

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